Since the organisation values its professional culture, any refund requests are handled
promptly
and in
accordance with the terms and conditions.
A refund is viable if it complies with our terms and conditions and falls into one of the
following
categories:
- If you have paid the entire amount for your assignment guide and we are unable to
provide
you with an
expert at
that moment, you are entitled to a full refund. You can also issue any other assignment
for
the same
amount and
receive a 5% discount.
- We invariably assure on-time delivery of all our models and guides, but if we are unable
to
meet the
deadline,
you may submit a refund request, which will be handled by our administration. Our team
will
conduct a
thorough
investigation, and once we have determined the problem, we will decide on the refund. If
we
discover
after the
investigation that the client did not provide adequate information or did not respond to
the
expert's
questions,
which may have contributed to the missed deadline, we will only grant partial refund
requests. Our
customer
support team's decision on the refund will be absolute and in accordance with our
policies.
- If you obtain a fail grade on your assignment, you can ask for a refund by giving a
duplicate of your
assignment guide and your professor's feedback, which contains the grade, within 60 days
of
the main
guide being
delivered to you. Our team of customer service administrators, researchers, and experts
will
investigate
the cause
of the low-quality assignment guide or any other contributing factors in the writing of
the
assignments.
If the
fault lies with our writers, you are authorised to receive a 50–100% refund of your
order,
and we will
transfer
the funds to your account as soon as we receive a go-ahead from the concerned team. The
customer service
support
team's word is binding and will be in accordance with the company's refund regulations.
- Please keep in mind that any refund request will only be considered within 60 days of
receiving your
assignment
guide. Our organisation will not consider any requests made after the 60-day period has
expired.
We will not consider refund requests under the following scenarios –
- If the student or client has not been in active communication with our administrators
and
has not
provided
instructions or answered any queries within the time frame specified.
- If the client has not provided sufficient information, instruction, or material in
relation
to the
assignment.
- If clients have only made partial payments.
- If the submission deadline is less than 72 hours.
- If the refund request is made more than 60 days after the final guide is delivered to
the
client.